Frequently Asked Questions:Storage
What is the shelf life (unopened) of ZIWI® products?
Air-Dried Food Recipes: 21 months* - Air-Dried Treats Recipes: 21 months* - Moist/Canned Recipes: 36 months* - Oral Healthcare Chews: 24 months* - *From date of manufacture (Please refer to “Best Before” or “BB” date imprinted on product packaging)
Should I freeze, refrigerate, and/or add water to ZIWI® Peak Air-Dried recipes?
ZIWI® Peak’s unique twin-stage air-drying process results in highly nutritious, shelf-stable and ready-to-feed product that does not require rehydration, freezing, or refrigeration. When frozen or refrigerated food is placed at room temperature, moisture often condenses on the surface of the food, which could facilitate microbial growth or mold. ZIWI® air-dried recipes should be stored tightly sealed in their original package in a cool environment, away from direct sunlight and heat, and used within 8 weeks of opening. If you choose to add water to your pet’s ZIWI® Peak, we recommend that any unused portion be disposed within 4 hours to minimize the risk of microbial growth.
Can opened ZIWI® air-dried recipes spoil or go bad?
We recommend you feed our air-dried food before the printed Best Before date and within 8 weeks of opening the package; however, these dates are intended as guidelines. If the product is not stored in a sealed bag or air-tight container, it can be exposed to air and/or moisture which could cause the food to become dry and brittle, or could create the potential for mold to grow; either of these would be an indicator that the food has not been stored properly and should no longer be consumed by your pet.
Can the air-dried food be stored in a ziplock bag, or plastic container?
No, we don’t recommend you store our food in Ziplock bags, or a plastic container. The reason for this is the pouch it comes in is sterile, and designed to maintain the products optimum freshness. ZIWI® air-dried recipes should be stored tightly sealed in their original package in a cool environment, away from direct sunlight and heat, and used within 8 weeks of opening.
How long can the air dried food sit in my pet’s dish?
Although it is fine to leave our air dried food out for your pet to graze on during the day, keep in mind that it will be exposed to bacteria so may spoil and become stale the longer it’s left out. Therefore we recommend you dispose of any uneaten food in your pets bowl if it’s been out for more than 8 hours.