Frequently Asked Questions:Safety
How do you eliminate pathogenic bacteria in your air-dried foods?
Our unique twin-stage air-drying process preserves the nutritional benefits of our natural ingredients while eliminating pathogenic bacteria, such as salmonella and Escherichia coli (E.coli).
As part of our commitment to quality, we test all of our products to ensure they are safe and free of harmful pathogenic bacteria, prior to them leaving our kitchens.
What are ZIWI's regulatory standards?
ZIWI exports to over 30 countries around the globe and meets or exceeds all of their import regulations. Below are just a few of the regulator bodies overseeing importation of ZIWI products:
- Ministry of Primary Industries (New Zealand)
- FDA ( USA)
- FSMA (USA)
- AAFCO (USA)
- CFIA (Canada)
- FEDIAF / European Union’s published regulations (EU)
- Permit to import into Australia
- MARA (China)
Are your cans BPA-free?
ZIWI® Peak cans have BPA-free food lining, ensuring that the contents are as safe and natural as possible.
What testing does ZIWI® Peak do?
ZIWI® Peak complies with the New Zealand Ministry of Primary Industries (MPI) approved risk management programme. The programme is based on a Hazard Analysis and Critical Control Points (HACCP) plan. Samples from every production batch are tested to ensure they meet the specified range for food quality and safety. We conduct laboratory testing on all production to ensure compliance with stringent EU regulations and to meet our own strict in-house requirements.
There are strict limits imposed for these tests, and MPI maintains an overview of the results.
Does ZIWI® Peak use Ethoxyquin, BHA, BHT, or Propylene Glycol?
No, absolutely not.
Does ZIWI® Peak meet AAFCO standards?
Our products are manufactured to the highest international quality benchmarks in a controlled, sophisticated plant. All ZIWI® products meet or exceed the stringent New Zealand Ministry for Primary Industries and AAFCO-approved standards.
Does ZIWI® Peak use chemical preservatives?
In order to ensure optimum freshness, we use natural preservatives without the need for low-quality preservatives such as sugars or glycerines. ZIWI® Peak air-dried food has a shelf life of 21 months from manufacture provided it’s unopened. Once opened it should be used within eight weeks.
Can your products be cooked or warmed in a microwave?
ZIWI® recipes should not be cooked or heated in the microwave or by any other method. Cooking or heating would cause deterioration of the nutrients that make our wholesome recipes a balanced and complete diet for your pet.
Can ZIWI® be used after the Best Before date?
In order to establish our expiration dates, we conducted shelf life and durability studies to determine if any of the products attributes changed over time or under various conditions. Our guarantee to you is that our product will maintain its integrity through the printed expiration date; and we recommend you feed our products before the printed Best Before date.
I’ve heard about the FDA Report on DCM. Tell me more.
In July 2018 the FDA announced they were investigating reports of DCM in dogs in relation to certain pet foods and in June 2019 issued a report which included a list of brands connected to reported DCM cases. There were no reported DCM cases in relation to feeding ZIWI foods.
More recently in June 2020 a scientific review of DCM in dogs found no evidence to prove the link between DCM and grain-free dog food. They noted that DCM is believed to be present in 0.3 to 1 million dogs in the USA and there has been no firm linkage between food and DCM. At ZIWI we have a relentless focus on safe foods that deliver peak nutrition. For more information about DCM visit our blog.
REFERENCE: Review of canine dilated cardiomyopathy in the wake of diet-associated concerns. Sydney R McCauley, Stephanie D Clark, Bradley W Quest, Renee M Streeter, Eva M Oxford. Journal of Animal Science, Volume 98, Issue 6, June 2020, skaa155. https://doi.org/10.1093/jas/skaa155 Read more
What type of testing does ZIWI conduct?
ZIWI conducts feeding and palatability trials using a variety of methods most often working with the pets of our staff and family friends in relaxed home conditions. We also work with a university in New Zealand recognized for their veterinary program to assist us with these feeding and palatability trials. ZIWI does not undertake any invasive animal testing. This is against our policy.