TOP 5 FREQUENTLY ASKED QUESTIONS
How do you eliminate pathogenic bacteria in your air-dried foods?
Our unique twin-stage air-drying process preserves the nutritional benefits of our natural ingredients while eliminating pathogenic bacteria, such as salmonella and Escherichia coli (E.coli).
As part of our commitment to quality, we test all of our products to ensure they are safe and free of harmful pathogenic bacteria, prior to them leaving our kitchens.
What are ZIWI's regulatory standards?
ZIWI exports to over 30 countries around the globe and meets or exceeds all of their import regulations. Below are just a few of the regulator bodies overseeing importation of ZIWI products:
- Ministry of Primary Industries (New Zealand)
- FDA ( USA)
- FSMA (USA)
- AAFCO (USA)
- CFIA (Canada)
- FEDIAF / European Union’s published regulations (EU)
- Permit to import into Australia
- MARA (China)
What carbohydrates are in your canned food?
ZIWI® is committed to the health and well-being of pets, and continually strives to produce premium foods that provide the best and most natural nutrition possible.
Over the past several years, we have received numerous requests from consumers to remove tetrasodium pyrophosphate (TSPP) and agar agar (binding/gelling agents) from our canned recipes. As an innovative leader that values consumer feedback, we actively began searching for healthier alternatives to these ingredients. Part of the research involved feeding trials, which determined that most pets prefer canned foods with loaf-like texture. To achieve this consistency in canned foods containing large amounts of meat, some type of binder is required.
After evaluating many different binding ingredients, our extensive research indicated that the healthiest solution was using a small amount of chickpea. Chickpea has natural binding properties, is high in protein and provides digestive benefits for both dogs and cats. The inclusion of chickpea has only increased the carbohydrate content by an average of 1.8% on an as-fed basis, and only half of the total carb content is from chickpea. The balance of the carbohydrate was already existing in our recipes and provided by our meats and kelp.
Dogs and Cats thrive on a high-meat diet, so we have also increased the overall meat content in our cans. ZIWI® Peak canned recipes now contain a minimum 92% meat, organs, bone, and New Zealand Green Mussel (on DM basis). The net result of these changes is an improved and even HEALTHIER formula, which we’re sure your pet will love!
Over what period should I transition from my old food to your food?
We recommend a gradual transition when changing your pet’s diet, to minimize the potential for digestive issues, and to allow your pet’s digestive system time to adjust to the high nutritional value of our recipes. Start with a small amount of ZIWI® added to your pets’ current food then gradually increase the amount ZIWI, while reducing the other food over a period of at least 7 days. Please refer to our transition guide.
Do I need to add supplements when feeding ZIWI® Peak?
ZIWI® Peak foods are complete and balanced for all life stages and all breeds. We do not recommend adding supplements to your pet’s diet unless specifically recommended by your veterinarian.